Miele – what a con!
My Miele saga: After having had two Siemens and one Bosch washing machine, all with an approximate lifespan of seven years, I felt that Siemens (which I preferred over Bosch) had become very expensive, so I might as well try Miele, which always seemed to come out a level above the rest in Which? reviews. What a mistake! If you, like me, thought that washing machines are a commodity with little difference, think again. My Miele WEG365 WCS 9kg arrived 30 November 2022 (yes, I know!) and I noticed almost immediately that things were not quite right. Within a month, I had noticed on a couple of occasions that the laundry was warm to the touch when the programme was finished. This was odd, since all previous washing machines would rinse using cold water. Also, most of the time I wash at 30 degrees, so if I notice that something feels warm, it's presumably warmer than 37 degrees (body temperature). I contacted Miele with my concerns and they said they would need to send an engineer out. ...